Refund policy

 

Customer comfort and satisfaction are our top priorities. The first exchange is free if the size isn't right, as long as the shoes are in perfect condition, worn indoors only, and within 30 days of purchase. Please note that starting from the second exchange, fees may apply. Please contact us at info@powerlace.com for any exchange requests.

*For orders placed from November 15, our return policy is extended until January 15, under the same conditions.